COVID-19 UPDATES (as of 04/08)

24/7 Crisis Line

Every day, Emerge takes the health and wellness of the community seriously. It is what drives our staff to do this work, and allows survivors of domestic abuse to trust us to support their healing.

The health and wellbeing of our participants, staff, volunteers and broader community is at the top of our minds as Emerge continues to monitor the COVID-19 situation in Pima County. Here are the updates related to our services and our external events.

Please check back for updates as the situation evolves.

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Urgent Need: In Kind Items

Domestic Abuse Services and Survivor Safety

Community-Based Services: Su Futuro and Voices Against Violence(VAV) sites

Emergency Shelter

Men’s Education Program

Administrative Services

Emerge’s quarterly workshop


Survivor of the Year Information


Domestic Abuse Services and Survivor Safety

Emerge is considered an essential emergency service and remains open and operational. However, in order to best balance the needs and the safety of the community and Emerge staff, the following temporary changes are in effect:

Emerge’s 24/7 multilingual hotline is still up and running. If you are in crisis, please call our hotline at 520-795-4266 and we can provide help in the moment and/or connect you to additional services through other Emerge programs.

Community-Based Services: Su Futuro and Voices Against Violence (VAV) sites

New Update – Community-Based Services will resume support groups via Zoom beginning Monday, April 13 in the evening. The staff is reaching participants and providing more information.

At this time, all of Emerge’s community-based services are being provided telephonically. No services will be provided at our offices during this time.

For new participants interested in enrolling in community-based services: please call our VAV office at (520) 881-7201 to schedule a telephone intake appointment.

If you receive ongoing services at Voices Against Violence (22nd St) please call (520) 881-7201 to schedule a video or telephone appointment.

If you receive ongoing services at Su Futuro please call (520) 573-3637 to schedule a video or telephone appointment.

All calls to these sites will be routed to a staffed phone.

If you have a scheduled appointment at VAV or Su Futuro and it is no longer safe for Emerge to call you, or you can no longer keep your appointment because of safety issues, please call our office at 520-881-7201 (VAV) or (520) 573-3637 (SF) and let us know.

Lay Legal Services: If you need support with a legal issue and/or you would like to talk to someone about obtaining an order of protection telephonically through Tucson City Court, please contact the VAV office at 520-881-7201.

Emergency Shelter

We are taking every precaution to ensure that the communal environment in which survivors and their children live is as clean and safe as possible.

In order to maintain this environment, we are triaging intakes carefully to ensure the health of the families and our staff are taken into consideration.

In the next few weeks, bed availability at our shelter facility will fluctuate in order to maintain a healthy, safe environment. Please contact the 24/7 multilingual Hotline at 520-795-4266 to inquire about space at shelter, safety planning and support exploring other options.

Men’s Education Program (MEP)

If you are currently participating in MEP, staff will be contacting you to set up telephonic appointments.

If you’re interested in learning more about how to participate in MEP, please call 520-444-3078 or email

Administrative Services

Emerge’s Administrative site at 2545 E. Adams Street is closed for regular business, but administrative staff are still working remotely to ensure continued operations of our essential services. If you need to reach an administrative staff member, please call 795-8001 and someone will return your call within 24 hours.

Emerge’s quarterly workshop

Due to the COVID-19 preventive measures we are taking to protect the health of our community, our quarterly workshop is canceled.

If you previously signed up to attend this month’s workshop, you will be contacted by an Emerge staff for further details.


In-kind donations: at this time, we are only able to receive donations between 10a and 2p, Monday through Friday at our administrative office at 2545 E. Adams St. If you have in-kind donations for Emerge, please bring them during that time. If you do NOT need a gift receipt, please leave them on the porch. If you do need a gift receipt, please ring the bell between 10a and 2p and someone will assist you.

If you’re interested in supporting Emerge at this time, please visit:

Urgent Need: In-kind Items

Now that concerns about COVID-19/coronavirus have ramped up substantially in Pima County, our community is taking appropriate, necessary steps to protect ourselves. However, it also means that social service nonprofits serving vulnerable populations, like Emerge, can no longer readily access crucial items that can help keep domestic abuse survivors – who are communally living in our emergency shelter – safe from the potential spread.

If you have an abundance of these items and you’re willing to donate part of your supply to help us keep domestic abuse survivors and their children safe, Emerge is currently in need of:

    • Face Masks (both cloth and disposable)
    • Clorox disinfecting wipes
    • Lysol spray
    • Size 5 diapers
    • Hand sanitizer
    • Ear thermometer sleeves
    • Rubbing Alcohol
    • Baby wipes
    • Paper towels
    • Toilet paper

We know many people need these items at this time, and we appreciate your consideration.

Survivor of the Year Luncheon 

In light of COVID-19, we will be rescheduling our annual Survivor of the Year Luncheon for October 12, 2020 at J.W. Starr Pass. While we typically hold this celebratory event in the spring, we find it fitting to hold it this year during October, during Domestic Violence Awareness Month (DVAM). Our hope is that holding this event during DVAM this year will energize the community further to learn about and advocate for ending domestic abuse in our community.

If you have purchased a table, sponsorship or ticket to our event, we’ll be reaching out to you individually to discuss options.

Please remember that despite the presence of this serious virus and the ways our community needs to respond for public health reasons, domestic abuse survivors are still experiencing violence. And now that our community is beginning to shut down and isolate further, that means domestic abuse survivors are forced to also isolate in the very spaces that may threaten their lives – not because of illness, but because of abuse.

We continue to need your support to ensure our operations can remain sustainable at this time. While many services in our community, and even some at Emerge, can be delivered telephonically/electronically, our shelter operations cannot. In order to continue running this vital operation in our community, we have taken extra precautions in our communal shelter to ensure everyone will stay as safe and healthy as possible.

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